Hamilton County EMHSA encourages residents to have multiple ways of receiving alerts and warnings. Alert Hamilton County (Alert HC) is a mass notification system used to notify residents about emergencies and other important information throughout Hamilton County. When registering for Alert HC, users can also create a Smart911 profile, allowing first responders to have quicker access to important information in case of an emergency.
Designed to notify residents, visitors, and those who work in Hamilton County of emergency situations and other important information. Users are able to choose from 42 different alerts they wish to be notified about to keep themselves and their families safe. This system is completely customizable and allows users to choose which alerts they want to receive and how they want to receive them. Alert Hamilton County (Alert HC) can notify users via text message, and email, with phone call notification available for the following alerts: Civil Emergency Message, Civil Danger Warning, Evacuation Immediate, Shelter In Place, Tornado Warning, Flash Flood Warning, and Flood Warning.
Hamilton County routinely reviews alerts and warnings to confirm the modes of each alert being sent. The following alerts are now available via EMAIL ONLY: Air Quality Alert, Excessive Heat Watch, Flash Flood Statement, Flood Advisory, Flood Statement, Freeze Warning, Freeze Watch, Hazardous Weather Outlook, Heat Advisory, Special Weather Statement, Wind Advisory, Wind Chill Advisory, and Winter Weather Advisory.
Alerts you receive with Alert HC?
- National Weather Service Watches and Warnings for Hamilton County
- Phone Call Alerts Available for: Civil Danger Warnings, Civil Emergency Messages, Evacuation Immediate Alerts, Flash Flood Warnings, Flood Warnings, Shelter in Place Warnings, Tornado Warnings, and Municipal Alerts
- Critical Safety & Emergency Information
- Municipal Messages from your Community
How can you get those Alerts?
- Text Messages
- Voice Call (Available for the following alerts: Flood Warning, Tornado Warning, Evacuation, Civil Danger Warning, Civil Emergency Message, Flash Flood Warning, Shelter-In-Place Warning)
What Information Should I Include in My Profile?
- People – Names, physical descriptions, and photos will help responders act quickly if a child goes missing, or help identify individuals in an emergency.
- Phones – Add all phone numbers (especially cell phones) so that 9-1-1 will have a better idea where you are when you need help.
- Animals – Include information about your pets and service animals that responders need to be aware of.
- Medical Information – Existing conditions, allergies, disabilities and equipment, medications being taken by all members of your household.
- Address and Location Information – Property details, photographs of your residence, utility shutoff locations, access points to the residence, floor layout and bedroom locations.
- Vehicle Information – Include a description of your vehicle, as well as the license plate number.
- Emergency Contact Information – Include the information of family members, friends, or neighbors in the event of an emergency.
- Communication Preferences – If an individual is deaf or hard of hearing, or English is not the primary language, dispatchers will immediately know that an alternate form of communication is needed.
Frequently Asked Questions
Alert Hamilton County, or “Alert HC,” is a mass notification and warning system used to alert residents about emergencies and other important information in Hamilton County.
Register for Alert HC at www.alerthc.org.
Alert HC enables officials to provide critical information directly to you as emergencies happen. The alerts provide information through text message, email, cell phone, home phone or work phone.
Alert HC will only call opted-in users for the following warnings: Civil Danger Warnings, Civil Emergency Messages, Evacuation Immediate, Flash Flood Warnings, Flood Warnings, Shelter in Place Warnings, and Tornado Warnings. The only automatic voice call (sent even if you did not opt-in) is to alert residents of a Tornado Warning.
Yes. To edit your alert or profile settings, please log in to your account at www.alerthc.org.
Alert HC is used to send emergency notifications when there are imminent threats to life, health and safety for residents in Hamilton County. When weather alerts are issued for Hamilton County by the National Weather Service, users who opt-in to receive those respective alerts will be notified.
Hamilton County Emergency Management & Homeland Security Agency, the Hamilton County Communications Center, and participating jurisdictions within Hamilton County are authorized to issue alerts and notifications.
Anyone can register for Alert HC. Whether you live, work, travel through, or have family/friends in Hamilton County, the service is available to you. However, only addresses within Hamilton County will receive an alert from the system.
If you previously provided your information to a city notification system, you still need to register in Alert Hamilton County to ensure you receive emergency notifications.
Landline information of customers serviced ONLY by Cincinnati Bell have been automatically uploaded into the system. If you get landline phone service through any other provider, or through your Internet service, your information was not automatically uploaded into the system. Please register your personal and contact information via www.alerthc.org.
No. Due to privacy restrictions, your landline phone number cannot be deleted from the system. If you do not wish to receive alerts to your landline, please be aware that you will only be notified via landline call if a Tornado Warning is issued over your address.
In order to take advantage of the features of the system, interested users should enter a valid Hamilton County address which allows a specific geographic location to receive automatic weather watches and warnings.
If you are not comfortable entering your home address, you may use the address of a local school, post office, public building, or any valid street address closest to your home or place of work.
Any information that you provide in your Safety Profile is secure and private. Your information will be used only for notification purposes or to assist first responders if needed during an emergency. Your information will not be sold or provided to any vendor or outside organization.
Once you have registered to receive notifications, it is important that you keep your profile current. If your contact information changes, please remember to update your information in your profile. You can change your information by logging in to your account at www.alerthc.org.
Every six months, you will be prompted to go into your profile and provide updates to personal or contact information.
When you receive text messages from Alert Hamilton County, they will be sent from any of the following short codes: 226787, 67283, 78015, 81437, and 22911. We encourage you to add this text number into your mobile phone contacts to easily identify text messages that are alerts.
Text messaging (SMS network), email accounts, cellphones, and landlines are compatible with Alert Hamilton County. Standard text message charges may apply from your mobile carrier, depending on your text message plan. If you are unsure about text messaging on your cell phone, please contact your provider.
Source: Hamilton County Ohio